As a responsible product manufacturer and marketer of food items, the trust of our customers in our products is paramount. We are committed to pursuing your trust, purity in our products, prudence in our processes.
Like you, we believe in quality, we believe in caring for our products and handling them with expertise, and above all else, we believe in customer service. Food, or dining, is a joyful experience that everyone likes. Obviously, we are serious about the food we sell.
Not just food, even the process of buying it on our online or Brick & Mortar store and your relationship with it after you have bought it is also an area that we would like to make joyful. Which brings us to the service aspect of our business.
“Service” to us is also to “serve”. Serving you is an opportunity for us to go beyond just a transaction, just as we would do it with our family, friends or colleagues.
We guarantee that all products, every single one of them, is of best quality. Should you feel you have not been served the best quality food, or for any other reason under the sun, you are not satisfied with our product or service, please feel free to call us at 9999996413 ( Mohan, Founder) within 48 hours of receiving the products and we will be most glad to take it up with you to your full satisfaction.
We will promptly refund your money, re-ship or replace your order, or make any other arrangements to uphold our devotion to quality and a positive experience for you. Request for refunds or returns must be placed within 48 hours of the receipt of the order so that we can make things right as soon as possible. Hold on to everything you receive because we might ask for a batch number or specific product identifiers. Why? To trace it back to its origins, find the source of the issue, and nip the problem in the bud! Our bottom line is making you happy, and from start to finish, we want your experience to be another proud moment for us.
Call or email—we're here to help. Mohan@justgoodfood.shop, incase you want to write in.